Legal terms for wallets and access
Our Legal terms explain the conditions for opening, using and closing an account, including identity checks, account accuracy and activity records. When access or eligibility is discussed, it depends on local law; where local law permits, you can use the account path shown on our site.
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Wallet references cover DANA, OVO, GoPay, QRIS, bank transfer and virtual account records, while each rail may require its own confirmation before a balance changes. We may pause an account review when details conflict, a payment record cannot be matched, or security checks remain incomplete. The
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terms also describe how we respond to suspected misuse, duplicate account details, disputed transactions and requests to correct personal data. Keep your login details private and contact our support route before sending documents through any other channel.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
